Skip to main content

Effective Performance Management and Appraisals 

Managing and developing staff can be one of the most rewarding and yet one of the most challenging parts of your role as you progress through management and leadership. This programme focuses on giving you practical tools and techniques to help your staff develop and thrive.


  • Giving effective feedback
  • Setting achievable goals and expectations
  • Supporting other people's development
  • Using acknowledgement and praise
  • Making difficult conversations easy
  • Preparing for appraisals
  • Structuring and delivering excellent appraisals
  • Dealing with yours and other people's feelings
  • Tools for day-to-day Performance Management