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Thames Water

Client

Thames Water

Delivery team

Soozi Parker, John Dalton and Liz Jenkins

Client contact

Ian Simmons, Ultilities Programme Manager

Event title

Communications workshop

Our brief 

To improve the communication and working relationships between 3 companies working together on an important utilities project with a complex structure and multiple internal and external stakeholders.

What our client said

‘The delivery team from Thames Water recognised that there were communication issues between the contractor, Thames Water and other key stakeholders which was hampering the delivery of the enabling works for the Tideway project. We engaged Soozi and her team to facilitate a workshop so that all parties could come together and recognise that they needed to communicate better.

Soozi took the time to listen and understand the complexities of the project through engagement with all parties and designed a bespoke workshop to bring the teams together. It was a very enjoyable day that converted the hardest of cynics and is already paying dividends in the way that we work together. The feedback from all that participated was extremely positive and we look forward to the opportunity of working with Soozi and her team I the near future.’